FAQ

Below are some questions our office gets asked quite often. Don’t worry if you don’t see your question listed below. Email us at businessoffice@indianatech.edu or call us at 1-800.422.5561, ext. 3102 with your questions and one of our staff members will be happy to assist you.

Where is my 1098-T Form?

1098-T forms are mailed to each qualifying student’s home address on or before January 31 of each year. To qualify to receive the form, your tuition billed must exceed your grants and scholarships received for that calendar year. You may login to your my.IndianaTech account to obtain an electronic version by going to the My Account tab.

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What is Bank Mobile?

Bank Mobile is a financial services company that Indiana Tech uses to issue student account refunds. For more information about your options regarding how you receive your refund money, please visit https://www.refundselection.com/refundselection/#/welcome/continue.

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When will I receive my refund?

Traditional Undergraduate Students

The business office will bill your semester tuition after the withdrawal period has ended, normally the end of the third week of classes. Once this is completed, the financial aid office will post financial aid funds in the fourth and fifth weeks of class, as long as they have received all the needed documentation.

If the financial aid funds posted to your account total more than your bill, you will have a credit balance. If you have a credit balance, you will be automatically reviewed for a refund. The business office processes refunds every working Friday for our traditional undergraduate students unless instructed otherwise by the student. The review process can take up to 14 days to complete.

College of Professional Studies Students

The business office processes refunds every Tuesday and Friday. You must have a credit balance on your account to be reviewed for a refund. Please check the financial aid portal in your my.Indianatech Account to make sure all of your financial aid information is completed so the financial aid office can disburse your awards to your student account. Once this is done, if you have a credit balance on your account, the business office has 14 days to send your refund to you.

All Indiana Tech refunds are disbursed to Bank Mobile. Bank Mobile will alert you when a refund has been processed for you. The financial aid office, the business office, and the Warrior Information Network do not have aid disbursement or refund dates available.

Law Students

The business office processes refunds the week before the start of each semester on a Tuesday or a Friday in the amount of $2,000. During the third week of classes, students will receive the remaining amount of their refund on a Tuesday or a Friday, if applicable. Excess funds will be released to your Higher One account.

You must be eligible for a credit balance on your account to be reviewed for a refund. Please check the financial aid portal in your my.IndianaTech Account to make sure all of your financial aid information is completed so the financial aid office can disburse your awards to your student account and to be eligible for a refund. You will need to select your refund preference through your Bank Mobile account once you receive your personal code in the mail.

Please note that during the first semester of attendance, you will receive a paper check for your refunds for first year students only. All refunds in the future will be processed through Bank Mobile.

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Why hasn’t my Financial Aid posted?

Your financial aid may not have posted for numerous reasons. Please check the financial aid portal in your my.IndianaTech account. If you have completed all the needed documents and have been awarded an aid package for the year, contact the financial aid office to check your aid status.

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Why can’t my current aid cover a balance from a previous year?

The U.S. Department of Education does not allow us to use new financial aid awards for a balance from a previous year.

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How can I view my student account balance?

Go to my.IndianaTech and sign in with your Indiana Tech network login and password.

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How can I get a statement, invoice, or receipt?

Simply email us at businessoffice@indianatech.edu to request any billing information. Include your name, student ID number, and the information you need, and we will email you the requested documentation within 24 hours.

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How can I get a book charge removed?

To receive a credit for a textbook charge, you must return the books by shipping the book back to Indiana Tech or by turning it in personally on campus. If you have returned a book and the charge hasn’t been removed, please call the bookroom at 800.288.1766, ext. 2284 to find out what your next steps are.

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How can I make a payment?

  1. Go to my.IndianaTech and sign in with your Indiana Tech network login and password.
  2. Click on Make a Payment in the Resources tab on the right side of the page.

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How do I get cleared for traditional undergraduate or law classes?

Information on Indiana Tech’s clearing process for students accepted into our traditional undergraduate program can be found on our clearing page.

Information on Indiana Tech’s clearing process for students accepted into our law program can be found on our clearing page.

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How can I complete my Health Insurance Form?

This is for traditional undergraduates and law students only.

  1. Go to my.IndianaTech and sign in with your Indiana Tech network login and password
  2. Click the My Account tab at the top of the page.
  3. Select Access My Account for your appropriate division. (Day, CPS, Law)
  4. Click on Student Health Insurance (REQUIRED) submissions in Student Requests on the right side of the page.

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How can I submit Release of Information Authorizations?

  1. Go to my.IndianaTech and sign in with your Indiana Tech network login and password.
  2. Click the My Account tab at the top of the page.
  3. Select Access My Account for your appropriate division. (Day, CPS, Law)
  4. Click on My Account Manager under My Account Information Tab on the right side of the page.
  5. Click on Release of Information Authorization (OPTIONAL) submissions in Student Requests on the right hand side of the page.

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How do I access my bill through my.IndianaTech?

Indiana Tech billing statements are available online for traditional day undergraduates and law school students.

» How to access it

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How do I set up a user for your account through my.IndianaTech?

If you are receiving bills from Indiana Tech electronically and would like to grant someone else access to manage your account, please click the link below to add an authorized user.

» Set up User

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